ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
2/5

2017-06-11

Mounted my rear tire backwards

"They gave me a good price on a front and rear Dunlop Sportmax Q3 tires. However, they mounted the rear tire backward, which caused me to have to leave work early the following day to take it back to be remounted. It is an hour drive for me - one way. The staff was very polite, but this was a considerable cost and inconvenience for me. "

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Return service rating.
Product selection rating.

Verified
5/5

2017-05-24

I was delivering food there I ended up being a loyal customer

"Excellent service with a variety of goods and prices"

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Return service rating.
Product selection rating.

Verified
5/5

2017-05-22

Bluetooth helmets

"We were assisted by a very nice, and knowledgeable assistant named Austin.
He helped us through the decision of what helmets to purchase, and which Bluetooth device would be the best choice to meet our needs. He had to order our helmets, and when they arrived 2 days later he installed our Bluetooth devices and called us when they were ready to pick up! They work great, and we are very satisfied with our purchase.
Highly recommend the Redding, CA store.
"

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Product selection rating.

Verified
1/5

2017-05-18

Terrible service

"Took a tire in to get it changed and balanced. The employee balanced it wrong and made the tire so unbalanced that it could have killed me. Had to take it back to someone who knew what he was doing."

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Return service rating.
Product selection rating.

Verified
4/5

2017-05-13

Cycle Gear is a great place to shop and reasonable prices a great selection and a very friendly crew

"I live out of town but every time I make it to Redding I try to stop see what they have they have a very helpful staff and are very informative of my questions"

Detailed Review Benchmark + -
How likely are you to shop in the future?

Verified
5/5

2017-04-29

Great customer service

"I stopped by Cycle Gear to price some tires for my Vulcan 900, the prices were decent, and the sales person was great, the very next day I went to start my bike, but my battery was dead, I jumped in my car and headed to Cycle Gear, they had the battery in stock, and had a great price on it."

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Product selection rating.

Verified
5/5

2017-04-27

Awesome

"The person who helped me she was very helpful and went above and beyond to make sure I got the right parts for my bike"


Verified
5/5

2017-04-20

Cejesse

"Very helpful staff answered all my questions made my experience at buying riding gear less stressful "

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Product selection rating.

Verified
4/5

2017-04-17

Big Head People Ride Motorcycles Too.

"I like the store and thought the workers were very nice. However, you could have a least 1 size xxx L helmet, 1. also a location the store can be seen from the road on level ground would help."

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Product selection rating.

Verified
5/5

2017-04-07

I LOVE THESE GUYS

"The staff in this store is always knowledgeable and very helpful. My last visit was no exception."

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Product selection rating.

Verified
5/5

2017-03-15

Waaaaay better than the Harley store!!!

"They went out of there way to find a specially sized battery that would fit my build. Fantastic customer service and attention to detail. I will definitely be back!!"


Verified
5/5

2017-03-11

Tour Riding

"Went to the store, in Redding, because its the closest to where I live ( 1 hour away). Found Cycle Gear on the internet so gave it a try. My wife & I needed some new pants, gloves, helmet and etc. The staff was very helpful. We spent some dollars there. We will be back again. Nice store. The manager or lead saleswoman was very knowledgeable and helpful."


Verified
5/5

2017-03-10

It's a small world (sing along)

"The clerk was very friendly. helped me find what I needed. Come to find out he is from my home town (Oakdale Ca) and was 2 years behind me in high school. It is a small world."


Verified
5/5

2017-03-06

GREAT STAFF MEMBER

"I'm a grumpy old biker, and resent the FACT that I need to use a dot helmet that fits on my big old pumpkin head like a mushroom. Just hate the way they fit, feel, and look. The young man who helped me, was very helpful and understanding....and honest. We laughed together as I tried on SEVERAL half helmets. He helped me decide that a full face helmet was the ticket for me. I stated that if I have to look bad, I may as well be hidden. Thank you for your patience, understanding, and humor."


Verified
5/5

2017-02-19

1st Legal Helmet

"I have never owned a legal helmet (DOT approved) - I do now thanks to Cycle Gear Redding.
A very nice young lady (she introduced herself as the store manager) rang me up and put me into the CG system.
I will be back and most importantly, I will let my many friends know about the great price(s) and outstanding service.
"